A NOC is designed to help monitor a company’s network and to make sure that everything is being stored, backed up, and running correctly. The only way for a NOC to be effective is to have a responsible team of engineers, technicians, and shift supervisors there to make sure that it is running and operating in top condition. Different positions have different roles and responsibilities to make sure that a NOC is running efficiently and that the company using the NOC is appropriately notified and taken care of.
For instance, ExterNetworks is successful because their engineers, technicians, and shift supervisors know what they are doing and what they are responsible for. They work together to ensure that the NOC is working properly for their clients. A network operations center NOC needs competent engineers and mindful shift managers to run properly.
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